Jenna Trench Coat

Smooth Mood

빈티지한 영화속에서 등장할것만 같은,
클래식하면서 여유로운 실루엣의 제나 트렌치 코트 입니다
탄탄한 코튼 100% 소재로 형태감있게 만들어진 싱글브레스트 트렌치코트입니다
오버핏이지만, 레글런 라인의 라운드 쉐입 숄더 디자인으로
모던하지만 자연스럽게 툭 떨어지는핏이,
중성적이면서 사랑스러운 무드를 자아냅니다
smoothmood 로고가 측면에 각인된 브라운톤의 소뿔 버튼으로
클래식한 매력을 더욱 살려주었습니다
코트 안쪽에는 내추럴한 코튼안감을 덧대어 착용감이 편안합니다
트렌드를 초월하는 베이지 컬러로 오랫동안 함께하실수 있는 아이템입니다

ㆍ오버핏
ㆍ코튼 100% (안감 코튼100%)
ㆍsmoothmood 각인 소뿔버튼
ㆍ측면 포켓
ㆍ뒷면 트임
$304.00
$3.04 (1%)
Product List
Name Quantity Price
Jenna Trench Coat up down 304 (  3.04)
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SHIPPING

Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Shipping will take 7-10 business days (for in-stock items).
- Shipping may take longer for some items.  
- EMS tracking information may take 2-3 days to be available.

Worldwide Tracking: http://www.track-trace.com/post
USA Tracking: https://tools.usps.com
Canada Tracking: http://www.canadapost.ca
Australia Tracking: http://auspost.com.au/track

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

NOTICE

1. Requirements:

Please take into consideration that we accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
- you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
- the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
- the ordered item is out of stock.

2) We accept return(s) if:
- you are returning due to change of mind(on size, color, etc.)
- you receive a product different from your order; or
- you receive a defective product.

**Return Instructions
(1) Post a return request on our 1:1 QNA within 3 days of receipt. You are required to attach photos of the received product(s) and include the item code, order number, and reason for return.
(2) A customer service representative will be in contact to assist you by email
(3) Items returned must be in their original condition, which includes tags and any packaging. Please make sure to include a note of your order number, name, and user ID.

* Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff.
  Returns that are shipped to us without any prior consent are not accepted.
* Please note that EVEN defective/incorrect item(s) must be returned with all of the tags and labels intact.
  The item(s) must be sent unworn and in the original packaging.
* Please include all contents of the original package and free gifts (if applicable) in your return package.

* Return shipping fees for faulty/wrong orders will be paid for or reimbursed.
  If the Cash-On-Delivery option is not available for your EMS shipment,
  scan the return receipt and either mail it with the item to return or post an image of it on the forum.
  The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

- Any item from which the tags have been removed, regardless of if they were defective on arrival
- Customized or handmade items
- Cosmetics being opened
- Items having the trace of scent, cigarette, perfume, use, wash, or alterations
- Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damages, even if the item was defective upon arrival
- you are returning shoes, bags, or any other accessories
- the products are damaged due to customer mishandling
- your return request is not approved by our staff
- All goods returned without previous notice or in spite of return denial by our CS team will not be accepted

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made during shipment
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:
* Contact our customer service center by forum within 3 days of delivery.
* Please keep all contents of the original package including packaging material (boxes, plastic bags, etc.) with you until you are instructed otherwise.
  Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.





Related Item

Payment Info

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - JCB

Shipping Info

Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Shipping will take 7-10 business days (for in-stock items).
- Shipping may take longer for some items.  
- EMS tracking information may take 2-3 days to be available.

Worldwide Tracking: http://www.track-trace.com/post
USA Tracking: https://tools.usps.com
Canada Tracking: http://www.canadapost.ca
Australia Tracking: http://auspost.com.au/track

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Exchange & Return Info

1. Requirements:

Please take into consideration that we accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
- you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
- the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
- the ordered item is out of stock.

2) We accept return(s) if:
- you are returning due to change of mind(on size, color, etc.)
- you receive a product different from your order; or
- you receive a defective product.

**Return Instructions
(1) Post a return request on our 1:1 QNA within 3 days of receipt. You are required to attach photos of the received product(s) and include the item code, order number, and reason for return.
(2) A customer service representative will be in contact to assist you by email
(3) Items returned must be in their original condition, which includes tags and any packaging. Please make sure to include a note of your order number, name, and user ID.

* Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff.
  Returns that are shipped to us without any prior consent are not accepted.
* Please note that EVEN defective/incorrect item(s) must be returned with all of the tags and labels intact.
  The item(s) must be sent unworn and in the original packaging.
* Please include all contents of the original package and free gifts (if applicable) in your return package.

* Return shipping fees for faulty/wrong orders will be paid for or reimbursed.
  If the Cash-On-Delivery option is not available for your EMS shipment,
  scan the return receipt and either mail it with the item to return or post an image of it on the forum.
  The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

- Any item from which the tags have been removed, regardless of if they were defective on arrival
- Customized or handmade items
- Cosmetics being opened
- Items having the trace of scent, cigarette, perfume, use, wash, or alterations
- Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damages, even if the item was defective upon arrival
- you are returning shoes, bags, or any other accessories
- the products are damaged due to customer mishandling
- your return request is not approved by our staff
- All goods returned without previous notice or in spite of return denial by our CS team will not be accepted

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made during shipment
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:
* Contact our customer service center by forum within 3 days of delivery.
* Please keep all contents of the original package including packaging material (boxes, plastic bags, etc.) with you until you are instructed otherwise.
  Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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